Examine the alignment page The alignment page should have both black and color print areas, and the print areas should be sharp and clear, with no fading or streaking. Wipe the rubber paper-feed rollers with a lint-free cloth lightly moistened with distilled or bottled water. Javascript is disabled in this browser. A cartridge may be running out of ink even if the graphic shows ink remaining see the note at the start of this section. Missing color – the yellow pattern and bar is missing from example 2 below.

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See your browser’s documentation for specific instructions. Click here to continue troubleshooting c in English.

HP Photosmart C All-in-One Printer series User Guides | HP® Customer Support

Please try again shortly. Email list of drivers. Remove the cartridge from the slot on the left to replace the tri-color cartridge. Adjust the paper settings in the print driver The product might not pick up paper if the paper size and type in the paper tray do not match the size and type settings in the print driver.

Depending on the software program, the button might be PropertiesOptionsPrinter SetupPrinteror Preferences. Choose ‘Refresh’ to update the list. HP encountered an error while trying to scan your product. Load letter, A4, or legal unused plain white paper into the input tray.


Repeat this step, if necessary, to replace the other cartridge. The color of one of the left cartridge bars is very different from the color on the cartridge label – the cartridge is not functioning correctly.

Clean the roller thoroughly all the way around. Asia Pacific and Oceania. Open the Properties dialog box again, and then select the new custom size from the Size is drop-down list.

Note which cartridges printed which areas of the self-test report Identify which cartridge printed which part of the self test report, so that when defects are found on the page, you will know which cartridge is the problem.

However, different combinations of print cartridges can be installed in the printer, and different cartridge combinations print different self test report patterns.

Open the cartridge access door. Consider modifying some or all of the options in the Printing Shortcuts menu to increase print quality. Choose a different product series. If the product does not turn on by itself, press the Power button to turn it on. See your browser’s documentation for specific instructions. See your browser’s documentation for specific instructions.

Would you like to view the product details page for the new product? If the diagnostic report shows smeared ink, click here to continue troubleshooting c in English.


HP Photosmart C4200 All-in-One Printer series Product Information

Reload paper that has been in the tray for a time. Modify your browser’s settings to allow Javascript to execute. Look for the brightness level on the paper packaging. If one or more of the color blocks does not match its label, click here to continue troubleshooting c in English. You can also access the automated tool to clean the cartridges from the Printing Preferences dialog box for your printer.

HP Photosmart C All-in-One Series – Streaks or Lines in Printed Output | HP® Customer Support

There are two ways to do this:. In the Custom Paper Phitsmart dialog box, type a name for the new custom size.

Operating System – Windows 7, Windows 8, Windows 8. If you are printing in reserve mode, without all the cartridges installed, the patterns associated with the missing cartridge will also be missing.

From the Type is drop-down list, select the paper type that matches the paper in the product. Europe, Middle East, Africa.